Emergency number: +49 40 85190 6000

Privacy statement HMS Hanseatic Marine Services GmbH & Co. KG

Welcome to our website and thank you for your interest in our company.  Protection of your privacy is very important to us. We would like to inform you here, how your private data is being handled.

1.    Responsible Authority

HMS Hanseatic Marine Services GmbH & Co. KG
Winsbergring 25 
22525 Hamburg; Germany 
E-mail: hamburg@hms-services.com 
Phone: +49 40 85190-6000
Fax: +49 40 85190-6900
in accordance with article 4 (7) of the GDPR

2.    Your contact for data protection issues

For any questions about personal data collection, respective information, the blocking or erasure of data, as well as withdrawal of consent, please contact our data protection officer:
CITTI Handelsges. mbH & Co. KG
Rainer Maas
Mühlendamm 1
24113 Kiel
+49 (431) 6893-9463

3.    Subject matter of data protection

are the regulations to safeguard the individual person’s rights when processing personal data and its circulation (refer to art.1 (1) of GDPR).

4.    Collection, processing and usage of personal data

4.1. on our website

For the use of our website it is generally not essential to provide private data.  When you visit our website through our newsletter link for instance, we only store access data without personal reference, such as:

  • Name of your internet service provider;
  • The site through which you accessed our website;
  • Name of the requested file
  • IP address
  • Date and time of the request
  • Time zone differences (as to GMT)
  • Content of the request (which specific site)
  • Access status/HTTP-status code
  • The amount of transferred data
  • The website the request originated
  • Type of browser, including version and language
  • Operating system and its interface

The data is being stored in our log files of our system on the legal grounds of collection and storage of data in art. 6 (1) of the GDPR, and is used technically, so we are able to show you our website and to ensure stability and security of it.  The data stored in log files warrants the functionality of our website.  Furthermore, the data helps us to optimize our website and ensures the security of our IT-systems.

With this in mind our concern for data handling is well justified.  Personal data is being deleted as soon as the purpose of its collection has been served. So in case data has been collected for the purpose of visiting our website, it is deleted as soon as the session ends.  In case of log file storage, this would be the case after a maximum of 42 days. In case of an extended storage the IP-address of the respective user would be deleted or distorted, thus impossible to clearly assign to a client.

The collection of data to provide access to our website and the storage of data in log files is mandatory for the operation of our website, which means the user has no right to object. If you cannot consent, we regretfully advise you to leave this website. 

4.1.1  Personal details for the contact form

To use our service to contact us we need the following details:

  • your first name
  • your last name
  • company name (your employer)
  • postal address of your company
  • your email address
  • your telephone number
  • your customer number (if available)

4.1.2 Processed data within customer / supplier relationship

Personal data is processed if provided voluntarily when ordering goods, opening a customer account or registering for the newsletter.  Furthermore, we provide companies in our group with address data for marketing purposes.  If necessary for the provision of the services owed, your personal data would be passed on to third party companies within our group of companies. In order to fulfil our contractual and legal obligations, we also make use of external service providers (transporters, logistic companies, banks, as well as our industrial partners for direct delivery).  In addition, information on delivery quantities can be exchanged with our industrial partners in order to be able to offer you the best possible prices and conditions at any time.  We also reserve the right to process data on payment behaviour within the scope of the legal and data protection permissibility of so-called "scoring".  We have carefully selected our service providers who process personal data in order to fulfil our orders; they are restricted under data protection law.  We regularly check our partners for compliance with the obligations of our order processing contract and the statutory data protection requirements.

4.2 Our cookies

HMS uses cookies. Cookies are small text files, which are saved locally on the user’s browser on a website such as ours.  A small infobox advises you on the usage of cookies when you visit our website.  Again: if you cannot give consent, we kindly ask you to leave the website.
HMS also uses so-called session-cookies; they are used to identify the current user session. A session-ID is assigned  to recognise the movement of the registered user on the interface.  Session-cookies are deleted automatically after leaving the site.

It is possible to block cookies by changing the settings of your browser (most browsers have a "privacy-mode" in their settings). We have to point out that not all functions of HMS, such as advantages for our customers when placing an order with one of our partners, are then available in full.
Generated cookies can always be erased from your browser by yourself (in the settings of your browser).

4.3 External service - eTracker

There is an external tracking service  - eTracker – integrated on our website. The technology of the company eTracker GmbH (www.etracker.com) collects and stores data for marketing and optimisation purposes. With this data a pseudonymous user profile can be generated; cookies also apply. Cookies are small text files, which are saved locally in the cache of the user’s browser on a website such as ours, and allow the recognition of the browser. Data collected with eTracker technololy is not used to identify a visitor of our website personally, or assembled with personal data of  the pseudonymous user, unless a customer has given a seperate consent.  The consent for collection and storage of data can be revoked at any given time.

Further information on data protection and privacy law of eTracker can be found in the company’s privacy staement. 

4.4 Our online presence in social networks

HMS is present on various social networks and platforms (i.e. facebook, LinkedIn, etc) and communicates with customers and interested visitors to inform about various activities and our scope of service. On these sites the terms and conditions aswell as the privacy standards of the respective providers apply.

5.    Your Data Protection rights

5.1 Right of information

You have the right to obtain information whether and which personal data is being stored at any given time.

5.2 Right of correction

You have the right to demand the correction of inaccurate data stored by us at any given time.

5.3 Right of erasure (art. 17)

You have the right of erasure of your personal data collected by us at any given time. Please note that data which is subject to a legal retention period (such as invoice data) is exempt.

5.4 Right to restriction of processing (art. 18)

You have the right under Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their erasure and we no longer need the data, but you for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR.

5.5 Right of data portability (art. 20)

You have the right to receive the personal data you have provided us with in a structured, commonly used and machine-readable format at any given time.

5.6 Right of revocation of consent

You have the right to object the processing of personal data at any given time by revoking your consent.  For this purpose please contact datenschutz@chefsculinar.de.
If you have any further questions about data protection, please contact our data protection officer online or in writing.

5.7 Your right to object the processing of personal data

As long as your personal data is being processed on grounds of interest, you have the right to object (GDPR art.21). This would be the case, if the data processed is not essential to fulfill a contract with you.  In case of such an objection, we ask you to name the reasons why your personal data should not be processed by us as agreed upon.  We will examine the respective circumstances once we receive your objection. The processing of your data will thus either be discontinued or adjusted if we cannot state our urgent legitimate interest in processing them to your complete satisfaction.

5.8 Your right to appeal to a supervisory authority

Furthermore, you have the right to complain to the supervisory data protection authorities (GDPR art.77) about our processing of your personal data. Please contact the ULD (address-details below) or the relevant local authorities.

6.    Competent supervisory authority

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (Independent centre of data protection oft he fed. state Schleswig-Holstein) 
(Anstalt des öffentlichen Rechts) (public agency)
Holstenstrasse 98
24103 Kiel