Provision Supply Management

The best supplies for your crew – our services go the extra mile

Over the past few years, ever-greater cost awareness has developed in the sector. In addition, with the Maritime Labour Convention (MLC), the supply of sufficient and healthy provisions has taken a prominent position. Your crew must be assured a varied and balanced diet.
It is exactly here that we want to get involved, supporting you with our Provision Supply Management. With our customer-oriented solutions, we ensure optimal, healthy provisioning and transparent provision budget planning and control.

Order and supply management X

One worldwide supplier contact

You and your captains have one point of contact for all your concerns.

Consultancy from A-Z

No matter whether it’s about suppliers, ports or goods: our competent team has the answer to all your questions.

Only 1 invoice per ship per month

Transparent bureaucratic expenditure, with only one invoice per ship per month. So, no jumble of supplier invoices.

Standardized order processes

Fast and reliably in-budget: with our optimized order processes, you save time and money.

Standardized order lists

To make your orders simpler, you can receive individual order lists, e.g. by customer, nationality or religion.

Optimum ship ordering schedules

Using timetables, we create individual order schedules which exactly define the best and most economical ports to get equipped with the items in question.

Standardized complaint management

When complaints arise, we manage them immediately, comprehensively and rapidly. We take on the urgent task of sorting it out with the supplier – you don’t need to do a thing.

Assistance with canteen orders

Are you looking for suitable products for your canteen? We will be happy to offer you advice and help arrange a supplier.

Deliveries from our own warehouse

Fast and flexible: we offer you delivery from our own warehouses in Hamburg, Kiel and Singapore, with high-quality provisions and the best possible service.

Budget management X

No budget risk

We take on the entire risk for the provision budget and ensure that we always stick to it.

Fixed victualling rate

The fixed victualling rate gives you planning security, with no nasty surprises or extra costs.

Transparent management reports

With us, you can benefit from the periodic and transparent management reports we provide you. If you wish, we can also add customer-specific reports.

Comprehensive item consumption analysis

We will undertake an article-based benchmarking of your fleets: all orders of provisions and inventories for each ship and shipping company will be recorded and analysed.

Practical reporting standards

Our transparent reporting standards are simple to use and make it easy for your crew to log meals consumed on board and take stock of provisions.

Budget result evaluation

We will be happy to create complete evaluations for you of the results achieved, such as item consumption analysis, shipping area analysis, currency development and cause analysis.

Time-saving inventory evaluation

Our team will happily take over this burdensome obligation. Your crew only has to count the quantities; we will take care of the price evaluation and look after the data. We will also check the data for plausibility.

Processing of receipts and budget oversight reports

All budget-relevant receipts, supplier invoices and reports are checked, booked and processed by our team. Nothing is needed here from you at all.

Supplier management X

Worldwide supplier standards

We don’t let any of your suppliers fall out of line: we check performance daily and monitor compliance with defined provision supply standards.

Professional supplier audits

As part of worldwide supplier audits in major and critical supply ports, we check the performance of your suppliers. There are no extra costs for you at all.

Quality management

Continual improvement is our watchword: our experts check all our products and processes, placing customer requirements centre-stage.

Price management and monitoring

Our supplier management team deals globally and constantly monitors price developments on the international markets to ensure you get the best price.

Research and checking of new suppliers

To extend our range of offers in the best possible way, we are always on the lookout for new competent supply partners. Only the best are good enough.

Processing and payment of worldwide supplier invoices

No matter the country, no matter the currency: our PSM team looks after all incoming invoices. This takes the weight off your bookkeeping department and saves you transaction costs.

Worldwide ship supplier network

Whatever you want, all possibilities: 400 suppliers providing 12,000 deliveries to 800 ports in 111 countries ensure you have everything your crew needs.

Your advantages with Provision Supply Management

Advice from a team of experts

Fast and flexible

Standardised processes

Supplies to MLC standard

Reliably in-budget

Comprehensive analyses

Training service:

And that’s not all: We will be happy to offer advice to your ship’s cooks, carry out on-board visits and offer them training concepts.

Interested?

Find out more

Always there for you

Our employees in the provision supply management are happy to answer any questions, requests or suggestions.

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Your contact person

Valeska Schödl

Phone number: +49 40 85190-6000

Thank you for your message

We will process your request as soon as possible.

Advice from A-Z is always our focus. From person to person.

Advice from A-Z is always a priority for us. From person to person.

We ensure a worldwide and cost-effective delivery management for you.

We will ensure worldwide, cost-efficient supply management for you.

Your wishes, all possibilities: We provide you with everything your crew needs.

Whatever you want, all possibilities: we supply everything your crew needs.

Put a healthy, international provisioning in our hands

Let us provide you with healthy, international provisions