Emergency number: +49 40 85190 6000
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Personal service for your success

Every passenger ship in the modern world needs perfect management, from quality assurance to menu planning. In this, you can rely on us. We offer you a unique service package.

Passenger ship services

What we offer – flexible and personal

Being there in person for our customers is particularly close to our hearts. That is why our specialist advisers are regularly present on board and happy to give help wherever help is needed. We want to develop in our own part based on the wishes of our customers. That is why close collaboration as partners is particularly important to us.

Logistics
Professional logistics

As a strong partner with decades of experience in ship’s supplies, we offer you an all-round care-free package to ensure reliable deliveries. Numerous spacious warehouses, equipped with the latest technology, secure the continuous availability of all products for you. Our guarantee: all goods are transported fresh and on time to the desired port of delivery.

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Best quality

Certified quality management is the be-all and end-all for us, making sure you can always serve your passengers top-class products. Training for our employees and continuous hygiene and product checks are a matter of course. In choosing suppliers, we place great emphasis on ensuring they value safety and quality as highly as we do.

Consulting
Competent advice

In all questions relating to daily business, our competent advisers are at your side – no matter whether it's a question of your food and drink area, putting together your wine list or quality assurance. We will work out together where the tight spots are and take care of improving operational processes.

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Optimal, profitable kitchen solutions

With personal engagement and many years of experience, our specialist canteen and interior fitters will look after the realisation of individual and forward-looking canteens. We offer you an all-round service in setting up your kitchen – from planning to construction. The use of high-quality kitchen technologies and the most modern materials round off the range of services.

Simple documentation
Simple documentation

Shipping is just the field where you have to deal every day with a multitude of documentation obligations, certificates, customers papers and VAT laws. Our employees will happily take on all preparation for and frictionless transaction of your bureaucratic work.

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Worldwide container delivery

So we can provide you with excellent product quality across the world, we offer container shipments from Hamburg and Singapore to all international ports, from Montevideo to Melbourne.

Training around fine wines
Getting to know fine wines

Your passengers don’t just enjoy the taste of a fine wine, they also like to meet staff with special knowledge and the ability to rustle up just the right drink for each guest. To let your personnel achieve particular sparkle in this department, we will be happy to train them as sommeliers and bar keepers, so that you can deliver that extra drop of service and expertise.

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Field service visits with support for deliveries

“Present on board” is the motto: as a special service, we support the storage of all your goods on board. We accompany deliveries from the harbour to the galley.

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Fairs on a grand scale

Naturally, you have the opportunity to get to know us personally at our exhibition stands. We are regularly present at leading fairs in the sector. Visit us at SMM Hamburg, IMPA in London and Nor-Shipping in Oslo, for example. Also of interest: the CHEFS CULINAR fairs!

Taking the hotel and restaurant on tour – branches of passenger shipping
River cruises

From the Oder to the Rhone and the Rhine to the Danube: river cruisers ply all of Europe’s rivers, with their galley teams giving their best each day and around the clock to fulfil the desires of guests. We offer a gigantic range of products to meet the needs of all river travel, from the modern voyage to the stately cruise. Our flexible logistics system here enables uninterrupted supply – no matter the location.

Oceanic cruises

From gigantic liners to individual luxury cruises: changes in the cruise business pose great challenges for all operators. We consult on all questions regarding worldwide supply to ships. Modern logistics and our wide range of food and non-food items ensure that we can cover any demand and desire at any time.

Ferries

From A to B, always just in time: The ferries of the North Sea and the Baltic offer their guests a gastronomic experience during the journey that is commensurate with the voyage and demands. Our comprehensive range of both fresh products and high-convenience foods will cover all of your needs in one, whether we’re talking breakfast, lunch or dinner.

Excursion vessels

Sightseeing on the North Sea and Baltic: even if the journey is a short one, hunger still comes along for the ride. That is why a varied range of food and drink should not be omitted, even on the shortest excursions. We offer you an extensive assortment of suitable snacks in our kiosk range. They taste as good on board as “to go”.

We will be happy to help!

Send us an email or drop us a line – our contacts are glad to be there for you.

Florian Werwendt
Ferries
River cruise
River cruise
Andreas Schwabe
Sea Cruise Germany
Vincent Edmond Perera
Sea Cruise Singapore
We will be happy to help!

Send us an email or drop us a line – our contacts are glad to be there for you.

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Your contact person
Florian Werwendt
Florian Werwendt
Ferries
Phone: +49 431 3017 2090
Mobile: +49 151 42647976
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